Originally Posted by arigold

7 Confessions of a Cingular Sales Rep - Consumerist



• Upgrade more often with a higher priced rate plan. "[Cingular's] upgrade policies are similar to Verizon's, if someone's rate plan has been 75 dollars or higher (including features, but excluding taxes) for the last three months, they can upgrade 1/2 way through their contract."

• Get credit for your mistakes. "If you go way over on your text messaging one month, go into a store and ask if they can credit you the difference if you sign up for a bigger text package. They should be able to do this, and you can always drop your text back down after you've gotten your credit."

• Use the internet for $20. "Also, regardless of what kind of phone you have a $20 mediaMAX data package will give you unlimted access to the web that will not use your minutes, whether you're using a phone, a PDA, or even a laptop card."

Thank you, Cingular Guy! You make Cingular look slightly less evil. Not an easy task. If you work at Sprint or T-Mobile and would like to offer some tips for our readers, write to us at tips [at] consumerist [dot] com.—MEGHANN MARCO