Battle of the day. Sprint v Cingular! - Page 2

paddyoc_aka_godofsales · #16 02-27-2007, 12:05 PM

Good times. At least you have good reasons. Location, location, location, is what its all about. You are incorrect on one point, however, Cingular is not in more places than any other carrier. I'm not %100 on who is, but its not a gsm carrier. Compare overall cdma coverage vs gsm, and it might shock you. I don't doubt that Cingy is better in PA, but nationwide, NO.

MobilePrincess · #17 02-27-2007, 01:50 PM

Originally Posted by paddyoc_aka_godofsales

Good times. At least you have good reasons. Location, location, location, is what its all about. You are incorrect on one point, however, Cingular is not in more places than any other carrier. I'm not %100 on who is, but its not a gsm carrier. Compare overall cdma coverage vs gsm, and it might shock you. I don't doubt that Cingy is better in PA, but nationwide, NO.

Fair enough I don't travel that much to say with any certainty one way or the other who's the best. But one thing I do know for sure is that GSM is the preferred network of choice when it comes to world wide coverage.
If I were going to back to a CDMA carrier, then Verizon would be my top pick.

NotSmellyPrepaid · #18 02-27-2007, 02:32 PM

Interesting question, Springythangy vs. Singlesbars....

I think Cingular is WAY overpriced, but I also question why thousands upon thousands of Nextel customers are jumping off the Springy ship? What is there about Sprint that bothers people so?

paddyoc_aka_godofsales · #19 02-27-2007, 02:43 PM

If you are in an area in PA not covered by Sprint's home network I can't blame you. But overall, Sprint offers more for less. That and they do not neuter the bluetooth capability as much.

paddyoc_aka_godofsales · #20 02-27-2007, 02:47 PM

Something bothers people about it. I think they had a lot of inept and/or sheisty people working for them that gave them a bad name. On the Nextel note, the iden network has been getting worse over time, and a lot of people are quick to just blame Sprint for it. But they have made Nextel service a little less expensive and are now offering hybrid devices that might make some of the people that left think twice.

MobilePrincess · #21 02-27-2007, 02:59 PM

Originally Posted by paddyoc_aka_godofsales

If you are in an area in PA not covered by Sprint's home network I can't blame you. But overall, Sprint offers more for less. That and they do not neuter the bluetooth capability as much.

As much as Verizon maybe, but the GSM carriers don't neuter the bluetooth capabilities at all.

MobilePrincess · #22 02-27-2007, 03:06 PM

Originally Posted by paddyoc_aka_godofsales

Something bothers people about it. I think they had a lot of inept and/or sheisty people working for them that gave them a bad name. On the Nextel note, the iden network has been getting worse over time, and a lot of people are quick to just blame Sprint for it. But they have made Nextel service a little less expensive and are now offering hybrid devices that might make some of the people that left think twice.

IMHO it takes allot more than shyster people who are working for you to drive people away from your network. I think it's probably a combination of the customer service and the network quality that would drive people away.

PixieBaby473 · #23 02-27-2007, 03:09 PM

Customer service probably had a lot ot do with it. I know for a wwhile there, Sprint's customer service was absolutely horrible, and to the point it almost made me want to break my contract and leave, but they have dramatically improved.

paddyoc_aka_godofsales · #24 02-27-2007, 03:21 PM

Logically I would think so too. But the public does not operate that way. It's all about perception and image. Inept customer service and people being burned by false promises, no matter what scale it's being done on, will create a problem. I know a lot of people that use both sides, Sprint and Nextel, a few of them relying on their cell service to operate businesses. Most of these people have had it for many years. While I was selling Sprint, bad customer service in the past held a lot of people back from coming back. I sell T-mobile right now for that very reason, but I won't use one of their phones, even though it would save me a little bit of money because a phone that does not work is as good as a paperweight to me. Coverage was the main reason I wound up dropping Cingy. The notion that their network is inferior and thats what drives people away is ludicris. I have many long time t-mob customers that stick with them just because of their outstanding customer service, even though they could have great coverage in the areas they use it with another carrier. It doesn't matter what the situation IS, it matters what the public THINKS IT IS.

paddyoc_aka_godofsales · #25 02-27-2007, 03:22 PM

Thats right piuxie. I've never been disappointed with Sprints CC lately. Cingular's CC isn't open on Sunday!

MobilePrincess · #26 02-27-2007, 03:27 PM

Originally Posted by paddyoc_aka_godofsales

Thats right piuxie. I've never been disappointed with Sprints CC lately. Cingular's CC isn't open on Sunday!

This is an incorrect statement. All a customer needs to do is call Cingulars CC on a Sunday and listen for the announcement for their off care CC number. Cingular premier customers will be transfered automatically.
I am a Cingular customer and have had the pleasure of calling on a Sunday myself. No problems at all.

MobilePrincess · #27 02-27-2007, 03:37 PM

Originally Posted by paddyoc_aka_godofsales

Logically I would think so too. But the public does not operate that way. It's all about perception and image. Inept customer service and people being burned by false promises, no matter what scale it's being done on, will create a problem. I know a lot of people that use both sides, Sprint and Nextel, a few of them relying on their cell service to operate businesses. Most of these people have had it for many years. While I was selling Sprint, bad customer service in the past held a lot of people back from coming back. I sell T-mobile right now for that very reason, but I won't use one of their phones, even though it would save me a little bit of money because a phone that does not work is as good as a paperweight to me. Coverage was the main reason I wound up dropping Cingy. The notion that their network is inferior and thats what drives people away is ludicris. I have many long time t-mob customers that stick with them just because of their outstanding customer service, even though they could have great coverage in the areas they use it with another carrier. It doesn't matter what the situation IS, it matters what the public THINKS IT IS.

You can rave all you want to about how much better you THINK Sprint is over TMobile and Cingular but when it comes right down to it, Sprint was rated last as a carrier of choice by more than 42,921 people in the Consumer Report survey.

paddyoc_aka_godofsales · #28 02-27-2007, 03:39 PM

I am well aware of the "after-hours" cc, I probably still have the number written down at home. Why make the distinction? Just have it open with the same number avilable at any time. It makes one think that Cingular hates their subscribers.... I can get to it, and you know what you are doing, but there are people that find that too hard to comprehend. But with Sprint I have never had a billing issue...where Cingular tried sticking it to me.

paddyoc_aka_godofsales · #29 02-27-2007, 03:41 PM

I'm not attempting to argue that any carrier is "better than the other." I was rebutting your notion that it is an inferior network....

MobilePrincess · #30 02-27-2007, 03:56 PM

Originally Posted by paddyoc_aka_godofsales

I'm not attempting to argue that any carrier is "better than the other." I was rebutting your notion that it is an inferior network....

I never once said that it is an inferior, but it certainly isn't the greatest like you were making it out to be either. If I understood all of your posts correctly what you were in fact trying to say is that Sprint is a better network than Cingular or TMobile, and that is on absolutely false assumption to be making.
Look I think the one thing that you and I can agree on here is that what really matters when you come right down to it is your "location". There isn't a provider out there who is going to be able to provide you with coverage in every spot that you travel to.
Enough said!

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