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Old 06-22-2007, 10:34 AM   #1 (permalink)
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my verizon wireless phone died! what can i...

...do? my phone died and i wanted to activate my prepaid phone that i have had for the past month or so. can i do that?
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Old 06-22-2007, 11:30 AM   #2 (permalink)
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yea since prepaid doesnt have a contract or anything you wouldnt be breaking any contracts you already had...
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Old 06-22-2007, 05:58 PM   #3 (permalink)
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You can put your sim card from your old phone in the prepaid phone and it would work the same as a post paid phone if that it would you had. It basically applied to prepaid also.
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Old 06-22-2007, 08:33 PM   #4 (permalink)
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Take out the battery, put back in, and turn it back on.If that doesnt work call Verizon customer service so they can give you a walk through to determine what the problem is?If that doesnt work, go to a Verizon store and see what an associate can do for you?If you have insurance, you might be able to get a new phone.Im not sure what the rules are for prepaid phones but I would ask anyways.
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Old 06-23-2007, 04:03 AM   #5 (permalink)
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Don't listen to Sarah. Verizon uses CDMA technology. SIM cards are GSM technology. Verizon doesn't have SIM cards in their phones.You can activate a prepaid phone to your contracted phone number. Some stores can do that, and some stores can't do that. You're better off calling tech support (1-800-922-0204 option 3) and having them activate the prepaid phone to your account.That's assuming that the prepaid phone is a Verizon phone. You can't activate a non-Verizon phone to the Verizon network.I would also take Juana G's advice. Before you do anything, call customer service (1-800-922-0204, option 4 then option 5) and ask them if you have insurance on your phone. If you have insurance, the insurance company will be able to replace whatever phone is activated to your account. If you activate the prepaid phone to your account before calling insurance, then you'll get another phone of the same model as your prepaid phone.
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